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Our Services

Escalations Management


Escalations Service - OptiEscalationManager

We offer a fully web enabled managed service accessed via a secure portal. 

Services include:

  • Delinquency management for significantly overdue accounts or accounts where normal collection techniques are failing to make progress
  • OptimaRM’s identity is disclosed, using a separate team to the non-disclosed collector resources
  • Access to our international legal network of preferred lawyers, in country, that we have used before and trust
  • This service is only available to clients who already subscribe to our OptiCreditManager and/or OptiLedgerManager service
  • We are confident that, where we fully manage a client’s ledger credit risk portfolio and collections activities, escalations will be minimal. In the unlikely event that escalation activity is required, this will be charged at cost (provided all Optima credit recommendations have been followed)
You can access our demo portal here

The Quote to Cash Cycle

Click here to calculate how your business will benefit from an accelerated cash flow

OptimaRM Services 

Benefits

  • one stop shop for time consuming legal escalation
  • access to proven in-country legal teams
  • quick and effective service controlled by experts in international credit management

Features

  • fully web-enabled management reporting metrics
  • real-time data available 24/7
  • drilldown capabilities to individual customers

See the Portal in action for yourself - click here for a real-time demo!